North Central Telephone Cooperative
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North Central Telephone Cooperative
872 Highway 52 Bypass East
P.O. Box 70
Lafayette, TN 37083-0070
(615) 666-2151 (Voice, Customer Service, Tennessee)
(270) 622-7500 (Voice, Customer Service, Kentucky)
(888) 830-3091 (Voice, Business Systems Inquiries, Toll-Free)
(615) 688-2455 (Voice, Billing Information)
(615) 666-6244 (Fax)
Web Site: www.nctc.com

 

NCTC logo

 

History

In 1949, the Rural Electrification Agency (now referred to as the Rural Utilities Service) authorized low-cost loans to assist in the organization and construction of rural telephone services.

Up until that time, the people in rural Tennessee and rural Kentucky were largely without good, dependable telephone service because it was not possible for large for-profit telephone companies to provide that service in areas where the population was so sparse and the land was so rugged.

In March 1951, the North Central Telephone Cooperative (NCTC) was organized and began the difficult process of providing modern communications facilities to the people of north central Tennessee and south central Kentucky.  Through the dedication and hard work of many members and employees, NCTC has succeeded in its objective of providing its members with reliable communications systems comparable to those found in large cities across America.

NCTC provides local telephone service in the City of Lafayette, the City of Red Boiling Springs, and the Town of  Westmoreland, Tennessee.  It also provides local telephone service to rural areas of Macon County, Clay County, Smith County, Sumner County and Trousdale Counties in Tennessee and Allen County in Kentucky,

Today, as in the past, NCTC is owned by the customers it serves.  It is governed by a board of directors selected by the owner-members.  Annual meetings are held, and members are encouraged to participate in the activities of the organization.

 

NCTC headquarters building
NCTC headquarters in Lafayette, Tennessee

 

Residential Telephone Service

NCTC provides quality residential service to its customers.  Whether you need one line or several lines, NCTC can provide you with exactly what you need.

In addition to basic service, NCTC offers a host of calling features such as:

bullet  Caller ID
bullet  Voice Mail
bullet  Calls Waiting
bullet  Call Forwarding
bullet  Three-Way Calling
bullet  Speed Calling
bullet  Automatic Call Back
bullet  Call Trace
bullet  Teen Line
bullet  Selective Call Block
bullet  Anonymous Call Rejection

NCTC can also provide long-distance service for your home at affordable and easy-to-understand rates.

Please call NCTC Customer Service to start new service, to add additional lines or to add or change calling features.

 

 

business telephone

Business Telephone Service

When it comes time to "get down to business," North Central Telephone Cooperative has the technology that can help make your business a success.

Business Systems
If you need the power of a telephone system capable of handling multiple lines and extensions, NCTC has the technology for your needs.  We offer state-of-the-art key systems and PBX systems for any size business.  We can also customize a business system to fit your exact needs.

Calling Features
Handle your business calls with precision and convenience.  For example, Call Waiting assures that all of your calls get through even if you are on the line, and Voice Mail offers a reliable way to check on business calls after hours.

Long Distance
Convenience means just one bill for local and long distance service, local long-distance connections and repair.  And with easy-to-understand rates, you'll better be able to budget your long-distance calls.

800 Lines
NCTC can provide you with an 800 line to make it easier for your customers to reach you.

Please call NCTC Customer Service or our toll-free Business Systems Inquiries line to fully discuss your business communications needs.

 

 

NCTC sign

 

Internet Access

With local Internet access, your home or business has access to a whole world of resources and e-mail functions -- all at the click of a mouse.  Plus with NCTC Internet, you won't have long distance charges to access the world wide web.

NCTC is now providing state-of-the-art DSL (Digital Subscriber Lines) service.  With DSL, you'll be able to connect to the Internet much faster, and you'll get much faster download times.

 

 

cellular phone

Cellular Service

For years, you've known you can count on the reliable technology and superior service of North Central Telephone Cooperative to keep you in touch with the world.  The same now applies to cellular service from NCTC and its cellular partners.

With cellular service, you are connected no matter what you are doing -- shopping, fishing, working, riding in a car, whatever.  You have the peace of mind that, wherever you are, help is just a phone call away.

Today, cellular communications is a convenience for anyone who is always on the go -- mothers, fathers, truck drivers, students, small business owners, teachers and retirees.  It is essential for anyone who might need to get last-minute instructions, share information, or just stay in touch with family and friends.

North Central Telephone makes cellular communications easy.  Just call our Customer Service number to find out all of the details.